We know how important it is for you to receive your orders promptly, and we work hard to ensure that your items arrive in a timely manner. Here’s everything you need to know about shipping at HomeTrayCollection:

Shipping Fees

• Free Shipping: Orders over $25.99 qualify for free shipping within the contiguous United States.
• Standard Shipping: For orders under $25.99, we charge a flat shipping fee of $6.99.
• International Shipping: Currently, we only offer domestic shipping within the United States. For international orders, please reach out to us at [email protected], and we will be happy to assist.

Processing Time

• We aim to process and ship orders within 2-3 business days of receiving them. Orders placed on weekends or holidays will be processed the next business day.
• Once your order has been processed and shipped, you will receive a tracking number via email to keep track of your delivery status.

Delivery Times

• Standard Shipping typically takes between 5-7 business days within the U.S.
• Delivery times may vary depending on your location, the shipping carrier, and other factors.

Order Tracking

After your order ships, you will receive a tracking number that allows you to track your package’s progress online. Please note that it may take up to 24 hours for tracking information to appear after your order ships.

Shipping Delays

While we strive to ensure timely deliveries, there may be occasional delays due to factors outside of our control, such as weather conditions, carrier delays, or high-volume periods. We recommend checking your tracking information for the most up-to-date status.

Address Information

Please ensure that your shipping address is accurate and complete when placing your order. If an address error occurs, it may result in delayed delivery or returned packages.

If you have any questions regarding shipping or need further assistance, please contact us at [email protected].