We want you to love your purchase, but if for any reason you are not completely satisfied with your items, we offer an easy and straightforward return process.

Return Eligibility

To be eligible for a return, the item must meet the following conditions:

• The item must be unused and in its original, undamaged packaging.
• The return must be requested within 30 days from the date of delivery.
• The item must not be a final sale or custom order product (if applicable).

How to Return an Item

If you wish to return an item, please follow these steps:

1. Contact Us: Reach out to our customer service team at [email protected] to initiate your return request.
2. Return Authorization: We will provide you with a Return Authorization (RA) number and the return shipping instructions.
3. Ship the Item: Carefully package the item and include the RA number on the package. You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.

Refund Process

• Once we receive your returned item, it will be inspected to ensure it meets the return eligibility criteria.
• If the return is approved, we will issue a refund to your original payment method.
• Please allow 7-10 business days for your refund to be processed. The time it takes to appear in your account depends on your payment provider.

Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the same process as a return and place a new order for the item you’d like to exchange it for.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected] with a description of the issue and any photos of the damage. We will offer a full refund or send a replacement at no additional charge.

Final Sale Items

Some items may be marked as final sale and cannot be returned. These will be clearly noted on the product page or at checkout.

If you have any questions or concerns about our return policy, feel free to contact us at [email protected].